Data Collection and Use

Weight Loss Latvia (hereinafter – the Company) processes personal data solely for the purpose of handling inquiries, coordinating patient care, and ensuring the smooth provision of medical services in accordance with the General Data Protection Regulation (GDPR).

What Data We Collect

To provide a consultation, prepare a treatment plan, or organize your medical trip, we may collect the following information:
  • Full name
  • Phone number
  • Email address
  • Country of residence
  • Medical background and health information relevant to treatment planning
  • Preferred dates and type of surgery or consultation
  • Payment-related details (not stored in the Company’s systems)

Purpose of Data Use

Your personal data is used for the following purposes:
  • Providing consultation and treatment planning
  • Preparation and management of patient documentation
  • Communication regarding your surgery or travel arrangements
  • Coordination of pre-operative and post-operative care
  • Improving the quality and efficiency of our medical services
  • Sending news and special offers (only with your consent)

Data Protection and Storage

Storage Period: Your personal data is retained only for as long as necessary to fulfil service-related obligations or as required by law (typically up to 3 years).
Data Security: The Company implements appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Data Sharing: Your personal data is not shared with third parties, except when necessary for:
  • Partner clinics or healthcare professionals involved in your treatment
  • Payment processors (only to the extent necessary)
  • Other service providers essential for organizing your trip or medical care

Your Rights

Under the GDPR, you have the right to:
  • Access: Request information about your personal data held by us
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request the deletion of your personal data
  • Restriction: Limit the processing of your data
  • Data Portability: Receive your data in a structured, machine-readable format
To exercise your rights, please contact us using the contact details below.

Cookies

Our website uses cookies:
  • Necessary Cookies – to enable essential site functions (e.g. contact forms or booking tools)
  • Analytics Cookies – to improve website performance and usability (only with your consent)
  • Marketing Cookies – to provide personalized offers and ads (only with your consent)

Contact for Data Protection

If you have any questions regarding the processing of personal data or wish to exercise your rights, please contact us:
Email: ilva@weightlosslatvia.com
Phone: +371 291 488 84

Policy Updates

The Company reserves the right to update this Privacy Policy when necessary. Any significant changes will be announced on our website or communicated to you directly, if applicable.
Last updated: September 2025